Tour Reservation Policy:
In order to reserve the tour, the payment deposit form online has to be filled out with all requested details. These details include the clients full names as they appear on their passports. Once the form is fully and legibly filled out and signed by the clients indicating agreement and adherence to our company policies, it will have to be sent to us by the clients to authorize TurkeyTouristGuides.com to proceed with tour booking and charge the clients credit card.
A 30% deposit is required on the total tour price to reserve the tour and obtain tour confirmation. The remaining balance on the total tour price can be paid in cash upon arrival in Istanbul. A credit card may also be used to pay the remaining balance. However, an additional bank processing fee of 4% on the remaining balance will have to be paid by the clients. If applicable, domestic flight / bus tickets will only be purchased after a deposit has been made on the total tour amount.
Cancellation / Refund Policy:
If tour cancellation is 3 business days prior to the start of the tour, a refund will be made of the total paid amount minus the cost of domestic flight and / or bus tickets. Once deposit or full payment form has been signed by clients and received by TurkeyTouristGuides.com, domestic flight and /or bus tickets will NOT BE REFUNDED.
If tour cancellation is within 3 business days of the start of the tour, a refund will be made of the total paid amount minus the cost of domestic flight and / or bus tickets and the cost of first night hotel stay. The cost of domestic flight and /or bus tickets and the first night hotel stay will NOT BE REFUNDED.
If cancelled within 48 hours of start of any tour, NO REFUNDS will be made to clients by TurkeyTouristGuides.com.
For ALL cancellations a non-refundable administration fee of 10% on the total tour package price per person will be charged. This low fee is to cover the costs of administering your reservation and will be applied to all cancellations processed regardless of the tour start date.
The administration fee is in addition to the cancellation / refund policy charges described under the Cancellation / Refund Policy section above.
In order to protect your personal property, please bring any valuable items with you at all times. Please do not leave any valuable items on the bus or at the hotel, attraction or restaurant. TurkeyTouristGuides.com, local operators, drivers and tour guides are not responsible for any theft or loss at any location.
- Please use your own credit card to pay for your booking.
- At least one of the passengers should be the credit card holder.
- If you ask another person not taking this tour to pay for you, please ask the credit card holder to send an authorization letter and ID card to firstname.lastname@example.org right after he/she has paid.
I read and agree the Terms & Conditions of TurkeyTouristGuides.com